Creating a Clear and Scalable CMS Dashboard for Biolink Creators

Creating a Clear and Scalable CMS Dashboard for Biolink Creators

Creating a Clear and Scalable CMS Dashboard for Biolink Creators

Creating a Clear and Scalable CMS Dashboard for Biolink Creators

Creating a Clear and Scalable CMS Dashboard for Biolink Creators

Company

Company

Company

Company

Master Bagasi

Master Bagasi

Master Bagasi

Master Bagasi

Project Type

Project Type

Project Type

Project Type

Web CMS

Web CMS

Web CMS

Web CMS

Industry

Industry

Industry

Industry

Creator Economy / SaaS

Creator Economy / SaaS

Creator Economy / SaaS

Creator Economy / SaaS

Year

Year

Year

Year

2025

2025

2025

2025

Overview

Overview

Overview

Biolink is a creator-focused platform that enables users to publish and monetize content through a single biolink page. This project focused on designing the first CMS dashboard, allowing creators to manage content, products, and monetization in one unified system.

As an early-stage product, the design was assumption-driven, aiming to build a clear and scalable foundation while reducing design risks before development.

Biolink is a creator-focused platform that enables users to publish and monetize content through a single biolink page. This project focused on designing the first CMS dashboard, allowing creators to manage content, products, and monetization in one unified system.

As an early-stage product, the design was assumption-driven, aiming to build a clear and scalable foundation while reducing design risks before development.

Biolink is a creator-focused platform that enables users to publish and monetize content through a single biolink page. This project focused on designing the first CMS dashboard, allowing creators to manage content, products, and monetization in one unified system.

As an early-stage product, the design was assumption-driven, aiming to build a clear and scalable foundation while reducing design risks before development.

Overview

Biolink is a creator-focused platform that enables users to publish and monetize content through a single biolink page. This project focused on designing the first CMS dashboard, allowing creators to manage content, products, and monetization in one unified system.

As an early-stage product, the design was assumption-driven, aiming to build a clear and scalable foundation while reducing design risks before development.

The Situation — Building the First CMS

The Situation — Building the First CMS
The Situation — Building the First CMS

The product required a first-ever CMS dashboard to support creators in managing bio-link content and monetization features. Since no previous dashboard existed, this project focused on creating a clear and scalable foundation that could be validated and iterated on after the first release. The design process was assumption-driven, based on product direction and internal alignment, rather than validated user research.

The product required a first-ever CMS dashboard to support creators in managing bio-link content and monetization features. Since no previous dashboard existed, this project focused on creating a clear and scalable foundation that could be validated and iterated on after the first release. The design process was assumption-driven, based on product direction and internal alignment, rather than validated user research.

The product required a first-ever CMS dashboard to support creators in managing bio-link content and monetization features. Since no previous dashboard existed, this project focused on creating a clear and scalable foundation that could be validated and iterated on after the first release. The design process was assumption-driven, based on product direction and internal alignment, rather than validated user research.

The Situation — Building the First CMS

The product required a first-ever CMS dashboard to support creators in managing bio-link content and monetization features. Since no previous dashboard existed, this project focused on creating a clear and scalable foundation that could be validated and iterated on after the first release. The design process was assumption-driven, based on product direction and internal alignment, rather than validated user research.

My Role

Working closely with the PM and developers, I was responsible for:

  • Translating low-fidelity wireframes into high-fidelity, production-ready UI

  • Defining layout structure, hierarchy, and component behavior

  • Refining UX copy to clarify actions and system feedback

  • Establishing core UI patterns for CMS scalability and consistency

  • Ensuring designs were feasible and ready for implementation

The Goal — What the First Release Needed to Achieve

The Goal — What the First Release Needed to Achieve
The Goal — What the First Release Needed to Achieve
The Goal — What the First Release Needed to Achieve

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

Success meant reducing design risks before development, not perfecting every edge case.

Users & Mental Model — Who We Designed For

Users & Mental Model — Who We Designed For
Users & Mental Model — Who We Designed For
Users & Mental Model — Who We Designed For

This CMS is designed for biolink creators — content creators, sellers, and travelers who actively publish and monetize content through their biolink pages. They typically manage their content frequently and expect tools that feel fast, clear, and reliable. Since this was an early-stage product with limited direct user research, the user model was built from internal assumptions and observation of common creator workflows. Creators usually think in terms of “adding content, organizing products, and publishing updates,” rather than navigating complex system structures. This mental model guided how navigation, page hierarchy, and creation flows were structured.

This CMS is designed for biolink creators — content creators, sellers, and travelers who actively publish and monetize content through their biolink pages. They typically manage their content frequently and expect tools that feel fast, clear, and reliable. Since this was an early-stage product with limited direct user research, the user model was built from internal assumptions and observation of common creator workflows. Creators usually think in terms of “adding content, organizing products, and publishing updates,” rather than navigating complex system structures. This mental model guided how navigation, page hierarchy, and creation flows were structured.

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

This CMS is designed for biolink creators — content creators, sellers, and travelers who actively publish and monetize content through their biolink pages. They typically manage their content frequently and expect tools that feel fast, clear, and reliable. Since this was an early-stage product with limited direct user research, the user model was built from internal assumptions and observation of common creator workflows. Creators usually think in terms of “adding content, organizing products, and publishing updates,” rather than navigating complex system structures. This mental model guided how navigation, page hierarchy, and creation flows were structured.

My Role

My Role

Working closely with the PM and developers, I was responsible for:

  • Translating low-fidelity wireframes into high-fidelity, production-ready UI

  • Defining layout structure, hierarchy, and component behavior

  • Refining UX copy to clarify actions and system feedback

  • Establishing core UI patterns for CMS scalability and consistency

  • Ensuring designs were feasible and ready for implementation

Working closely with the PM and developers, I was responsible for:

  • Translating low-fidelity wireframes into high-fidelity, production-ready UI

  • Defining layout structure, hierarchy, and component behavior

  • Refining UX copy to clarify actions and system feedback

  • Establishing core UI patterns for CMS scalability and consistency

  • Ensuring designs were feasible and ready for implementation

Shaping the Solution

Shaping the Solution

Design Challenges

Design Challenges
Design Challenges

Without validated user data, the design focused on addressing key assumptions and risks, including:

  • New users might be unsure where to start in a multi-module CMS

  • Managing different product types could create confusing or inconsistent flows

  • Lack of clear feedback might reduce confidence during content creation

  • Overly complex layouts could slow down daily operational tasks

The goal was to minimize these risks through structure and clarity.

Without validated user data, the design focused on addressing key assumptions and risks, including:

  • New users might be unsure where to start in a multi-module CMS

  • Managing different product types could create confusing or inconsistent flows

  • Lack of clear feedback might reduce confidence during content creation

  • Overly complex layouts could slow down daily operational tasks

The goal was to minimize these risks through structure and clarity.

Without validated user data, the design focused on addressing key assumptions and risks, including:

  • New users might be unsure where to start in a multi-module CMS

  • Managing different product types could create confusing or inconsistent flows

  • Lack of clear feedback might reduce confidence during content creation

  • Overly complex layouts could slow down daily operational tasks

The goal was to minimize these risks through structure and clarity.

How I Reduced Design Risk

How I Reduced Design Risk
How I Reduced Design Risk

To address these assumptions, I focused on:

  • Structuring flows around common creator mental models, not internal system logic

  • Establishing clear primary vs secondary actions to guide decision-making

  • Designing flexible form patterns that adapt to different product types

  • Using helper text, validation, and success states to provide explicit feedback

  • Maintaining consistent layout and components across CMS pages

To address these assumptions, I focused on:

  • Structuring flows around common creator mental models, not internal system logic

  • Establishing clear primary vs secondary actions to guide decision-making

  • Designing flexible form patterns that adapt to different product types

  • Using helper text, validation, and success states to provide explicit feedback

  • Maintaining consistent layout and components across CMS pages

To address these assumptions, I focused on:

  • Structuring flows around common creator mental models, not internal system logic

  • Establishing clear primary vs secondary actions to guide decision-making

  • Designing flexible form patterns that adapt to different product types

  • Using helper text, validation, and success states to provide explicit feedback

  • Maintaining consistent layout and components across CMS pages

Prototype Flow

Prototype Flow

Sign Up New Account

I designed the registration flow to be lightweight and easy to complete, breaking long forms into simple steps that match users’ expectations when getting started. Username recommendations help users quickly choose their biolink URL without overthinking. After that, users select basic preferences to personalize their experience, reducing cognitive load and speeding up onboarding.

I designed the registration flow to be lightweight and easy to complete, breaking long forms into simple steps that match users’ expectations when getting started. Username recommendations help users quickly choose their biolink URL without overthinking. After that, users select basic preferences to personalize their experience, reducing cognitive load and speeding up onboarding.

I designed the registration flow to be lightweight and easy to complete, breaking long forms into simple steps that match users’ expectations when getting started. Username recommendations help users quickly choose their biolink URL without overthinking. After that, users select basic preferences to personalize their experience, reducing cognitive load and speeding up onboarding.

Home Dashboard

Home Dashboard

I designed this screen based on creators’ mental models of monitoring their business performance. Key metrics like total sales, visitors, and orders are presented upfront to provide an immediate overview. Recent activity and best-selling categories help creators stay informed and identify what works. Quick-access CTAs reduce friction by enabling fast navigation to essential features.

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

I designed this screen based on creators’ mental models of monitoring their business performance. Key metrics like total sales, visitors, and orders are presented upfront to provide an immediate overview. Recent activity and best-selling categories help creators stay informed and identify what works. Quick-access CTAs reduce friction by enabling fast navigation to essential features.

Manage Block List in Link-Bio Page

Manage Block List in Link-Bio Page

I designed this page to match creators’ mental model of building and organizing their biolink content. Creators can arrange content blocks through a simple drag-and-drop interface, giving them direct control over the structure of their page. A live preview panel on the right provides immediate visual feedback, helping creators understand the outcome of their changes before publishing and reducing uncertainty in the editing process.

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

I designed this page to match creators’ mental model of building and organizing their biolink content. Creators can arrange content blocks through a simple drag-and-drop interface, giving them direct control over the structure of their page. A live preview panel on the right provides immediate visual feedback, helping creators understand the outcome of their changes before publishing and reducing uncertainty in the editing process.

Input New Event Trip

Input New Event Trip

This is one of Biolink’s product categories designed to help creators sell tour and trip services. I designed this form based on the mental model of trip organizers, structuring the flow to match how they plan journeys — from defining core trip details to building itineraries and departure information. A live preview panel provides real-time feedback, allowing creators to visualize the final output instantly, reducing cognitive load and increasing confidence before publishing.

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

This is one of Biolink’s product categories designed to help creators sell tour and trip services. I designed this form based on the mental model of trip organizers, structuring the flow to match how they plan journeys — from defining core trip details to building itineraries and departure information. A live preview panel provides real-time feedback, allowing creators to visualize the final output instantly, reducing cognitive load and increasing confidence before publishing.

Link-in-Bio (Customer POV)

Link-in-Bio (Customer POV)

This view shows how customers access a creator’s biolink homepage and one of the product pages (event trip). The page is designed responsively to ensure a seamless experience across both smartphone and desktop devices.

For the first release, the CMS needed to: - Enable creators to create and manage content confidently - Support multiple product types within a single system - Remain simple enough for first-time users - Be scalable for future features and iterations

This view shows how customers access a creator’s biolink homepage and one of the product pages (event trip). The page is designed responsively to ensure a seamless experience across both smartphone and desktop devices.

Prototype Flow

Sign Up New Account

I designed the registration flow to be lightweight and easy to complete, breaking long forms into simple steps that match users’ expectations when getting started. Username recommendations help users quickly choose their biolink URL without overthinking. After that, users select basic preferences to personalize their experience, reducing cognitive load and speeding up onboarding.

Home Dashboard

I designed this screen based on creators’ mental models of monitoring their business performance. Key metrics like total sales, visitors, and orders are presented upfront to provide an immediate overview. Recent activity and best-selling categories help creators stay informed and identify what works. Quick-access CTAs reduce friction by enabling fast navigation to essential features.

Manage Block List in Link-Bio Page

I designed this page to match creators’ mental model of building and organizing their biolink content. Creators can arrange content blocks through a simple drag-and-drop interface, giving them direct control over the structure of their page. A live preview panel on the right provides immediate visual feedback, helping creators understand the outcome of their changes before publishing and reducing uncertainty in the editing process.

Input New Event Trip

This is one of Biolink’s product categories designed to help creators sell tour and trip services. I designed this form based on the mental model of trip organizers, structuring the flow to match how they plan journeys — from defining core trip details to building itineraries and departure information. A live preview panel provides real-time feedback, allowing creators to visualize the final output instantly, reducing cognitive load and increasing confidence before publishing.

Link-in-Bio (Customer POV)

This view shows how customers access a creator’s biolink homepage and one of the product pages (event trip). The page is designed responsively to ensure a seamless experience across both smartphone and desktop devices.

Beyond the Core — Extensions & Learnings

Beyond the Core — Extensions & Learnings

Beyond the Core — Extensions & Learnings

Other Modules

Other Modules

While this case study focuses on content creation, the CMS also includes:

  • Analytics Dashboard: scannable performance metrics

  • Product Management: unified product list across multiple types

  • Order & Shipping Management: clear order lifecycle handling

  • Payment Links: standalone pages for one-time transactions

  • Dynamic Product Forms: adaptable structures for digital products, physical products, courses, and novels

While this case study focuses on content creation, the CMS also includes:

  • Analytics Dashboard: scannable performance metrics

  • Product Management: unified product list across multiple types

  • Order & Shipping Management: clear order lifecycle handling

  • Payment Links: standalone pages for one-time transactions

  • Dynamic Product Forms: adaptable structures for digital products, physical products, courses, and novels

While this case study focuses on content creation, the CMS also includes:

  • Analytics Dashboard: scannable performance metrics

  • Product Management: unified product list across multiple types

  • Order & Shipping Management: clear order lifecycle handling

  • Payment Links: standalone pages for one-time transactions

  • Dynamic Product Forms: adaptable structures for digital products, physical products, courses, and novels

Key Takeaways

Key Takeaways

After launch, the next validation focus would be:

  • Whether creators clearly understand where to start in the CMS

  • Drop-off points in the product creation flow

  • Form completion time and error patterns across product types

  • Clarity of success and error feedback during submissions

These insights would inform iteration and prioritization for future releases.

After launch, the next validation focus would be:

  • Whether creators clearly understand where to start in the CMS

  • Drop-off points in the product creation flow

  • Form completion time and error patterns across product types

  • Clarity of success and error feedback during submissions

These insights would inform iteration and prioritization for future releases.

After launch, the next validation focus would be:

  • Whether creators clearly understand where to start in the CMS

  • Drop-off points in the product creation flow

  • Form completion time and error patterns across product types

  • Clarity of success and error feedback during submissions

These insights would inform iteration and prioritization for future releases.

Beyond the Core — Extensions & Learnings

Other Modules

While this case study focuses on content creation, the CMS also includes:

  • Analytics Dashboard: scannable performance metrics

  • Product Management: unified product list across multiple types

  • Order & Shipping Management: clear order lifecycle handling

  • Payment Links: standalone pages for one-time transactions

  • Dynamic Product Forms: adaptable structures for digital products, physical products, courses, and novels

Key Takeaways

After launch, the next validation focus would be:

  • Whether creators clearly understand where to start in the CMS

  • Drop-off points in the product creation flow

  • Form completion time and error patterns across product types

  • Clarity of success and error feedback during submissions

These insights would inform iteration and prioritization for future releases.

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2025

2025

2025

2025

2025

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